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td:before{content:attr(data-label);font-size:11px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;white-space:nowrap;flex-shrink:0;margin-right:4px}.org-name-cell{min-width:0;flex:1;justify-content:flex-end}.org-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:160px}.email-cell{word-break:break-all;text-align:right}.pagination{flex-direction:column;align-items:center;gap:12px;padding:16px}.pagination-info{text-align:center;font-size:13px}.pagination-controls{flex-wrap:wrap;justify-content:center}}.skeleton{background:linear-gradient(90deg,#f0f0f0 25%,#e0e0e0,#f0f0f0 75%);background-size:200% 100%;animation:skeleton-loading 1.5s ease-in-out infinite;border-radius:8px}@keyframes skeleton-loading{0%{background-position:200% 0}to{background-position:-200% 0}}.skeleton-title{width:300px;height:32px;margin-bottom:8px}.skeleton-subtitle{width:450px;height:14px}.skeleton-icon{width:48px;height:48px;border-radius:12px}.skeleton-value{width:80px;height:28px;margin-bottom:8px}.skeleton-text{width:150px;height:14px}.skeleton-chart{width:100%;height:300px;border-radius:12px}.error-state{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:400px;padding:40px;text-align:center;background:#fff;border-radius:12px;box-shadow:0 2px 8px #0000000a}.error-state h3{font-size:20px;color:var(--text-primary);margin-bottom:8px}.error-state p{font-size:16px;color:var(--text-secondary);line-height:1.5}.tickets{max-width:1600px;margin:0 auto}.tickets .table-controls{display:flex;gap:16px;margin-bottom:24px;flex-wrap:wrap;width:100%}.tickets .search-wrapper{display:flex;flex-direction:column;gap:6px;justify-content:end;flex:1;min-width:0}.tickets .search-box{position:relative;height:fit-content;max-height:44px;display:flex;gap:8px;flex:1}.tickets .search-icon{position:absolute;left:16px;top:50%;transform:translateY(-50%);color:var(--text-secondary);pointer-events:none}.tickets .search-input{flex:1;min-width:0;padding:12px 16px 12px 48px;border:1px solid var(--border-color);border-radius:10px;font-size:14px;background:#fff;transition:all .2s ease}.tickets .search-input:focus{outline:none;border-color:var(--primary-blue);box-shadow:0 0 0 3px #0066ff1a}.tickets .search-submit-btn{padding:12px 24px;background:var(--primary-blue);color:#fff;height:fit-content;border:none;border-radius:10px;font-size:14px;font-weight:500;cursor:pointer;transition:all .2s ease;white-space:nowrap}.tickets .search-submit-btn:hover{background:var(--primary-dark, #0052cc);transform:translateY(-1px);box-shadow:0 4px 12px #0066ff4d}.tickets .search-submit-btn:active{transform:translateY(0)}.tickets .clear-input-btn{position:absolute;right:102px;top:50%;transform:translateY(-50%);background:none;border:none;color:var(--text-secondary);cursor:pointer;padding:4px;display:flex;align-items:center;justify-content:center;border-radius:50%;transition:all .2s ease}.tickets .clear-input-btn:hover{background:var(--secondary-gray);color:var(--text-primary)}.tickets .validation-error{display:flex;align-items:center;gap:6px;font-size:12px;color:#dc2626;padding:4px 0;animation:slideIn .2s ease-out}.tickets .input-error{border-color:#dc2626!important;box-shadow:0 0 0 2px #dc26261a!important}.ticket-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:20px;margin-bottom:32px}.ticket-stat-card{background:#fff;padding:24px;border-radius:12px;display:flex;align-items:center;gap:16px;box-shadow:0 2px 8px #0000000a;transition:all .2s ease}.ticket-stat-card .ticket-stat-card{padding:0}.ticket-stat-card .ticket-stat-card:hover{transform:none;box-shadow:unset}.ticket-stat-card:hover{transform:translateY(-2px);box-shadow:0 4px 12px #00000014}.ticket-stat-icon{width:56px;height:56px;border-radius:12px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.ticket-stat-card h3{font-size:28px;font-weight:700;color:var(--text-primary);margin-bottom:4px}.ticket-stat-card p{font-size:14px;color:var(--text-secondary)}.tickets-list{display:grid;gap:20px;margin-bottom:24px}.ticket-stat-card-container-resolved{display:flex;gap:16px}.ticket-card{background:#fff;padding:24px;border-radius:12px;box-shadow:0 2px 8px #0000000a;transition:all .2s ease;position:relative}.ticket-card.clickable{cursor:pointer}.ticket-card.clickable:hover{transform:translateY(-2px);box-shadow:0 6px 20px #0000001a;border-left:4px solid var(--primary-blue)}.ticket-card.clickable:focus{outline:2px solid var(--primary-blue);outline-offset:2px}.ticket-card.clickable:active{transform:translateY(0);box-shadow:0 2px 8px #00000014}.ticket-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px;gap:12px}.ticket-id-section{display:flex;align-items:center;gap:12px}.ticket-id{font-size:14px;font-weight:700;color:var(--text-primary);font-family:Monaco,Courier New,monospace;background:var(--secondary-gray);padding:4px 10px;border-radius:6px;position:relative;cursor:default}.ticket-id:after{content:attr(data-full-id);position:absolute;bottom:calc(100% + 8px);left:0;background:var(--text-primary, #1a1a2e);color:#fff;padding:8px 12px;border-radius:6px;font-size:12px;font-weight:600;white-space:nowrap;opacity:0;visibility:hidden;transition:opacity .2s ease,visibility .2s ease;z-index:100;box-shadow:0 4px 12px #00000026;pointer-events:none}.ticket-id:before{content:"";position:absolute;bottom:calc(100% + 2px);left:16px;border:6px solid transparent;border-top-color:var(--text-primary, #1a1a2e);opacity:0;visibility:hidden;transition:opacity .2s ease,visibility .2s ease;z-index:100;pointer-events:none}.ticket-id[data-full-id]:hover:after,.ticket-id[data-full-id]:hover:before{opacity:1;visibility:visible}.incident-badge{display:flex;align-items:center;gap:4px;font-size:12px;font-weight:600;color:var(--info);background:#3b82f61a;padding:4px 8px;border-radius:6px}.ticket-badges{display:flex;gap:8px;align-items:center}.priority-badge{font-size:12px;font-weight:600;padding:6px 12px;border-radius:20px;text-transform:uppercase;letter-spacing:.5px}.status-badge-inline{display:flex;align-items:center;gap:6px;font-size:13px;font-weight:600;padding:6px 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#9ca3af)}.message{display:flex;gap:12px;max-width:80%}.message.client{align-self:flex-start;flex-direction:row}.message.admin{align-self:flex-end;flex-direction:row-reverse}.message-avatar{width:36px;height:36px;border-radius:50%;background:var(--secondary-gray);display:flex;align-items:center;justify-content:center;color:var(--text-secondary);flex-shrink:0}.message.admin .message-avatar{background:var(--primary-blue);color:#fff}.message.client .message-avatar{background:#6b7280;color:#fff}.message-content{flex:1}.message.admin .message-content{text-align:right}.message-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px;gap:12px}.message.admin 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